Privacy Policy

INTRODUCTION

Salt City Machining ("we," "us," or "our") operates the website saltcitymachining.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or place an order through our online store. By using the Site, you consent to the practices described in this policy.

INFORMATION WE COLLECT

Information you provide directly. When you create an account, place an order, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, and payment information.

Order and transaction data. We collect details about the products you purchase, order history, and payment confirmation. Payment card details are processed by our third-party payment processor and are not stored on our servers.

Information collected automatically. When you browse the Site, we may automatically collect your IP address, browser type, device information, referring URLs, pages viewed, and the dates and times of your visits. We collect this information through cookies, log files, and similar technologies.

HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

• Processing and fulfilling orders, including shipping and payment processing
• Communicating with you about your orders, inquiries, and customer support requests
• Sending transactional emails such as order confirmations and shipping notifications
• Improving and optimizing our Site, products, and services
• Detecting and preventing fraud or unauthorized activity
• Complying with legal obligations and enforcing our terms of service

COOKIES & TRACKING TECHNOLOGIES

Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze Site traffic. These include essential cookies required for Site functionality (such as cart and session management) and analytics cookies that help us understand how visitors interact with the Site.

Most web browsers allow you to manage cookie preferences through their settings. Disabling certain cookies may affect the functionality of the Site, including the ability to place orders.

THIRD-PARTY SERVICES

We may share your information with third-party service providers who assist us in operating the Site and conducting our business. These include:

• Payment processors — to securely handle transactions
• Shipping carriers — to deliver your orders
• Analytics providers — to help us understand Site usage (e.g., Google Analytics)
• Email service providers — to send transactional and, where permitted, promotional communications

These providers are authorized to use your personal information only as necessary to perform services on our behalf and are obligated to protect your data.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order and transaction records may be retained for accounting and tax compliance purposes.

DATA SECURITY

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise any of these rights, please contact us using the information below.

If you have created an account on our Site, you can review and update your personal information by logging in to your account at any time.

You may opt out of receiving promotional emails by following the unsubscribe instructions included in those messages. Transactional emails related to your orders are not subject to opt-out.

CHILDREN'S PRIVACY

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.